Work Smarter, Not Harder: Leveraging Outside Resources to Boost Your Law Firm’s Efficiency

by | Jun 22, 2023

Continuing our chat from last month on ways to boost productivity in law firms, let’s continue to discuss ways to improve law firm efficiency. As the old axiom goes, “process makes perfect.”

You know that efficiency and profitability are essential for success. However, achieving these goals can be challenging, especially when you have limited resources and a small team. That’s where outsourcing comes in. By leveraging external companies’ expertise, you can optimize your law firm’s processes and maximize profitability. This article will explore external outsourcing solutions to help you achieve these goals.

To start, take a page from the book by Dr. Benjamin Hardy in Who Not How and remember that just because you can do something doesn’t mean you should. At our company, we are always looking for a “Who.” Whether it’s outsourcing our graphics, designs, email automation, or data analytics, we try to find a “Who” that is an expert in their field that will spend less time to get the job done, therefore saving precious resources for our team to focus on their unique abilities. Examples of tasks to outsource at your law firm include:

External Process Optimization: Outsourcing

IT Support: Law firms need reliable IT infrastructure to function efficiently, but not all firms have the resources to hire in-house IT staff. Outsourcing IT support to a Managed Service Provider (MSP) can provide access to experts who can help your firm with everything from cybersecurity to software updates and data backup.

Marketing: A solid online presence is essential for law firms, but developing and implementing a marketing strategy can take time and effort for busy lawyers. Outsourcing marketing to a specialized firm can help your firm build a strong online brand, generate leads, and attract new clients. But you aren’t a marketing guru; you work at a law firm. Instead of trying to figure out what you need to do to grow your firm, leave it to the experts.

If you are looking for marketers who know the legal world exclusively, check out LegalEase Marketing by Jordan Ostroff. They specialize in tailor-made strategies proven to deliver results guaranteed to grow your law firm.

Transcription Services: Many law firms still manually transcribe audio and video recordings, which can be time-consuming and error-prone. Outsourcing transcription services to a specialized firm can help your firm save time and ensure accurate transcripts. At GlobalMac IT, we utilize Otter.ai for important meetings and phone calls, which provides an AI-based transcription service. This saves time and keeps us accountable and on task after our meetings.

Paralegal Services: Outsourcing paralegal services to a specialized firm can improve efficiency for law firms by allowing their internal staff to focus on higher ROI-generating activities while leveraging the expertise of external professionals who can handle tasks such as drafting pleadings, managing discovery, and preparing for trials. This can result in faster turnaround times, higher quality work, and improved client satisfaction.

We recommend Mrs. June Legal, run by Randa Prendergast. They specialize in providing paralegal services to law firms. Outsourcing paralegal tasks to Mrs. June, Legal allows your firm to access a team of experienced professionals who can handle tasks like drafting pleadings, managing discovery, and preparing for trials. This can help you streamline your workflow and ensure your paralegal tasks are completed to the highest standards.

Summing it Up

Outsourcing doesn’t necessarily mean sending work overseas. It means finding the right partner who can provide the services you need more efficiently and effectively than you could in-house. With the right outsourcing partners, you can improve your firm’s efficiency, reduce costs, and provide a better experience for your clients.

Focusing on process improvement and outsourcing specific tasks can boost your law firm’s profitability. By resisting the urge to hire more staff and optimizing your processes, you can reduce costs, increase efficiency, and ultimately, drive greater profitability. Remember to keep an open mind and stay committed to the ongoing pursuit of process improvement. The journey may require trial and error, but the results will be well worth the effort.

Stay tuned next month as we continue our series in process optimization, where we will look inward at internal processes. We’ll discuss streamlining operations and empowering your team to work smarter, not harder. Stay tuned for valuable insights that will help you unlock the true potential of your law firm.

In the meantime, if you need help outsourcing your IT needs to increase efficiency and reduce security risk, book a time with one of our GlobalMac IT Technology Advisors to discuss how we can support you.