Co-Managed Partnership
Specialized Mac Support for Windows-Based MSPs
Overview
GlobalMac IT is the nation’s leading Mac-focused Managed Service Provider (MSP), exclusively dedicated to supporting Mac environments since 2006. Our expertise lies in partnering with MSPs to provide seamless, specialized Mac support that enhances your service offerings. With our deep understanding of the Mac ecosystem, we help you deliver top-tier support to your clients without the need to develop in-house Mac expertise.
Our Co-Managed Partnership Includes:
Co-Managed MacOS
- Help Desk Support
Expert Mac support available during business hours, with escalation paths for after-hours issues. - Proactive Monitoring & Maintenance
24/7 monitoring of Mac devices, including security updates, patch management, and performance optimization. - Security EDR
Endpoint detection and response (EDR) for Mac environments. - Workstation Level Backup Services
Backup solutions ensure data safety and quick recovery. - Effortless User Onboarding & Offboarding
Streamline the process of adding and removing Mac users. We handle device setup, data migration, application deployment, and account provisioning. - Apple Ecosystem Management
Apple Business Manager created, configured, and connected for your client.
Co-Managed iOS
- Remote Device Management
Remote wipe, lock, and track lost or stolen devices - Data Containerization
Separate and secure work data from personal data - Customizable BYOD Profiles
Create and deploy personalized device policies for BYOD - Software Deployment Management
Centralized distribution and update of business applications
* notates additional charge