Parallel Management Partnership

The Mac Support Partner for Windows MSPs

The Raving Fans Guarantee:

If you’re not absolutely thrilled with our service within the first 90 days, you can walk away—no penalties, no hard feelings. We’re committed to delivering fast, friendly, and stress-free IT services that turns clients into raving fans, and we stand behind that promise.

Why do we offer this? Because we’re confident in the value we bring. And because we believe that you should never feel stuck in a partnership that isn’t working for you. 

That said, IT isn’t perfect. Technology is unpredictable. Anyone who claims otherwise should raise some red flags. At the end of the day, your trust is everything to us. That’s why we put our reputation on the line with this guarantee.

We’re here to help you do your best work—without IT headaches holding you back. If you ever have concerns, let’s talk. We’ll make it right.

Overview

GlobalMac IT is the nation’s leading Apple-focused Managed Service Provider (MSP), exclusively dedicated to supporting Apple environments since 2006. Our expertise lies in partnering with MSPs to provide seamless, specialized Apple support that enhances your service offerings. With our deep understanding of the Mac ecosystem, we help you deliver top-tier support to your clients without the need to develop in-house Mac expertise.

MSPs Supporting MSPs—Let’s Talk About How We Can Help

We get it. Running an MSP is hard enough without dealing with Mac support headaches. We built Parallel Management to help other MSPs simplify Mac management—because we know exactly what it’s like to juggle client demands, tech challenges, and a growing business.

Don’t see a plan that fits exactly what you need? No problem. We’re not here to force a one-size-fits-all solution – we are here to help. 

Let’s have a conversation and figure out a setup that works best for you, your team and your clients. Worst case? We’ll just swap some good MSP stories.

Parallel Management Offerings:

MacOS
Management

  • Help Desk Support
    Expert Mac support available during business hours, with escalation paths for after-hours issues.
  • Mobile Device Management
    24/7 monitoring of Mac devices, including security updates, patch management, and application deployment and optimization.
  • Security EDR
    Endpoint detection and response (EDR) for Mac environments.
  • Workstation Level Backup Services
    Backup solutions ensure data safety and quick recovery.
  • Effortless User Onboarding & Offboarding
    Streamline the process of adding and removing Mac users. We handle device setup, data migration, application deployment, and account provisioning.
  • Apple Ecosystem Management
    Apple Business Manager created, configured, and connected for your client.

 

iOS
Management

  • Help Desk Support
    Expert Mac support available during business hours, with escalation paths for after-hours issues.
  • Remote Device Management
    Remote wipe, lock, and track lost or stolen devices
  • Data Containerization
    Separate and secure work data from personal data
  • Customizable BYOD Profiles
    Create and deploy personalized device policies for BYOD
  • Software Deployment Management
    Centralized distribution and update of business applications
  • Effortless User Onboarding & Offboarding
    Streamline the process of adding and removing iOS devices. We handle device setup, data migration, application deployment, and account provisioning.
  • Apple Ecosystem Management
    Apple Business Manager created, configured, and connected for your client.