Give Your Mac-Based Law Firm a Competitive Edge

Get All of Your Technology Needs
Handled for a Flat Monthly Fee

We handle all your technology needs, drive progress and innovation and provide the expert guidance you seek because we understand the challenges and frustrations you run into as a Mac-based law firm.

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These three types of growing law firms benefit the most from our services:

Overwhelmed I.T. Expert- Typical headcount: 5-15

As the founder of your practice, you’ve been the IT person since day one. You set up your technology as best you could and things work (for the most part). That worked up till now but is not sustainable to reach your growth plans. You accept you cannot keep being the IT person and that having your office manager or paralegal take it over would be a quick fix, but not a smart move. It’s time to hand off this role to experts who can not only take over this role but will also bring solutions to secure your practice and ensure you have the best solutions for your needs.

Primary outcomes:

  • free up precious time
  • tighten security
  • upgrade/strengthen technology solutions to prepare for growth.

Misled by Windows MSP- Typical headcount: 10-30

Your firm has been working with a Windows-centric Managed Service Provider who convinced you they had the capability to support Macs. These expectations were not met (we’ve seen this a lot). They are unable to bring solutions, let alone provide top-notch support for Mac users. The service you are receiving from them is not what you signed up for and you are searching for a provider that ideally understands BOTH Macs and the specific needs of a law firm.

Primary outcomes:

  • find a provider that is knowledgeable in Macs and understands the unique requirements of a law practice
  • increase efficiency
  • tighten security

Let-down by In-house I.T.- Typical headcount: 20-75

Your firm values being on the cutting-edge and backed up this belief by hiring a full-time IT person many years ago. Instead of keeping the firm cutting-edge, however, this individual merely kept things from failing, and was unable to keep up with modern technology solutions. This is you if you have a Mac mini server on-site, still have one person manually installing updates, and have a hodge-podge of solutions kept working with an endless supply of quick fixes.

Primary outcomes:

  • get a knowledgeable support team in place (vs. one overwhelmed individual)
  • gradually upgrade to modern solutions (which will net you with significant efficiencies in the process),
  • replace shoddy fixes for permanent solutions

Do you read that and think, “Yes, that’s me”?

Mac-Based Law Firms Struggle to Find a Managed Service Provider That Meets and Exceeds Their Expectations

Coming from Big Law, the attorneys at Bick Law LLP in Newport Beach were used to the caliber and support that comes from having an in-house IT Team. They went through three IT companies in 3 years. Three times IT providers convinced them they knew could support Macs. And every single time, they failed to deliver this promise.

Just like Bick Law, many of our clients had PC-based IT companies tell them that they know how to support Macs. The flawed thinking by these windows-first IT companies goes: 

  • We support computers
  • Macs are computers
  • Hence, we can support Macs

But 100% of the time, they were let down by their previous IT Company.

They quickly realized the IT company had (very) limited resources familiar with Macs. This is often one individual with limited Mac knowledge (but more than the rest of the team = hence = their Mac expert). When that person is unavailable, the support techs lack the knowledge and experience and simply don’t know what they are doing.

The final straw for Bick Law’s 3rd IT provider was their suggestion to put in a $26,000 Windows server, telling them it would be “so much easier” if they were on Windows and off of Macs! That’s when they found us.

The attorneys at Bick Law had three goals:

  • Increase the ability to work remotely
  • A team that was attentive and familiar with Macs and understood their workflow
  • Hence, we can support Macs

Since joining us in 2017, Carolyn has reported:

  • Reduced downtime
  • Reliable Infrastructure
  • Controlled spending

In addition, Carolyn reported significant improvements in their:

  • IT infrastructure
  • Security
  • Productivity

More importantly, their technology is no longer a source of stress. Things work and when issues arise, their entire team has the confidence that they can reach out to us and that their issue will be addressed and resolved.

Our Managed IT Services allows Mac-based law firms with 10 –100 users to:

  • Outsource their technology strategy
  • Technology management and support at a flat-fee
  • Allows the “IT go to person” in your firm to focus on their real role in the company

This solution has been built from the ground up around the goal of making Mac-based law firms more secure and efficient.

If your law firms’ IT needs are being supported by a Managed Service Provider, let’s discuss what support from a Mac-centric company would look like and how it would improve your profitability, efficiency and security. Book a free strategy call to discover 2-3 strategies you could implement.

Discover Where Your IT Provider is Letting You Down

Testimonials

Managed IT Services for Mac-Based Law Firms

Discover the pinnacle of Managed IT, Cybersecurity, and specialized services designed to drive productivity and secure your operations.

Comprehensive IT Solutions for Modern Law Practices

At GlobalMac IT, we specialize in IT solutions for Mac-based law firms. With over a decade of experience, we address immediate issues and anticipate future needs, ensuring smooth and secure operations. Our excellence has made us the leading IT service provider for Mac-using law offices.

Managed IT Services for Law Firms

Understanding the demands of legal practices, our Managed IT Services cover every aspect of technology management:

  • Proactive Monitoring and Maintenance: Our advanced monitoring tools and dedicated team work around the clock. This isn’t just about catching issues; it’s about predictive maintenance that keeps your systems at peak performance and prevents downtime that could cost your firm not just time but also your reputation.
  • Responsive Help Desk Support: We know that every minute counts in the legal world. Our technicians are not only experts in IT but also specially trained in the needs of legal professionals, providing swift, effective, and discreet solutions to keep your operations seamless.
  • Strategic IT Guidance: Technology evolves rapidly, and so do the needs of a dynamic law practice. We provide forward-thinking strategic guidance that aligns with your firm’s long-term objectives, helping you stay ahead in a competitive legal landscape and making sure your IT investments are sound and scalable.

IT Solutions for Mac-Based Law Firms

  • Strategic IT Roadmap: We guide you through every step of managing your Mac-based IT environment, from identifying your unique tech needs to implementing top-tier security. This ensures a smooth onboarding and lets you focus on what you do best – running your law firm.
  • Advanced Support & Operations: Our solutions go beyond traditional IT support; we proactively eliminate technical disruptions, ensuring seamless IT operations. In the modern digital era, IT is a critical strategic asset, essential for the success of your law firm.
  • Exclusive Tech Advisory & Custom Solutions: We offer a VIP experience, serving as your trusted tech advisors. Our 24/7/365 network monitoring, seamless updates, and robust security measures are designed to meet your law firm’s specific needs.

Proactive Support & Maintenance

  • 24/7 IT Support: Our help desk provides immediate remote assistance for any IT issues, ensuring your law firm operations run smoothly.
  • Server & Network Health: Comprehensive support for your local servers, Apple hardware, and network to keep your IT infrastructure robust and secure.
  • Automated Monitoring & Maintenance: Our advanced software tools continuously monitor your systems, alerting us to potential issues before they become problems.
  • Secure & Unlimited Backups: Daily backups of all user desktops and document folders, ensuring data security and availability.

Comprehensive Service Suite

  • Computer Lifecycle Management: From understanding your needs to overseeing the setup and deployment of new solutions, we are with you every step of the way.
  • Vendor & Printer Coordination: We liaise with your vendors to ensure hardware, software, and system compatibility, and assist in setting up Mac-compatible printers.
  • Patch Management & Security: Efficient handling of software updates to reduce interruptions, along with DNS security tools and custom security profiles for comprehensive protection.

Strategic IT Projects & Enhancements

  • Empowering Your Law Firm: We go beyond daily IT support to assist in planning, implementing, and managing various IT projects that align with your law firm’s needs and goals.
  • Project Capabilities: Email migration, file management optimization, network and infrastructure updates, office relocations, hardware and software solutions, new/exiting employee onboarding/offboarding, VoIP migration, computer refresh cycles, mobile device management.

Tailored Benefits & Exclusive Expertise

  • Zero Downtime: Our proactive approach ensures your systems are always up and running, allowing you to focus on your law practice.
  • Transparent, Flat-Fee Pricing: Enjoy a hassle-free IT experience with no hidden costs or surprises.
  • Customized IT Solutions: We offer IT solutions tailored to meet the unique needs of your law firm, ensuring a perfect fit every time.
  • Exclusive Focus on Mac-Based Law Firms: Trust your law firm’s IT needs to the experts who understand the unique requirements of Mac-based legal environments.

Comprehensive Cybersecurity Services Tailored for Law Firms

At GlobalMac iT, we understand the critical importance of robust cybersecurity for law firms, where client confidentiality and data security are not just a necessity but a legal obligation. Our comprehensive suite of cybersecurity services is designed to fortify your firm’s defenses against the most sophisticated threats, ensuring that your sensitive data remains protected at all times.

  • Cybersecurity Training
    Empower your team with the knowledge they need to identify and mitigate threats. Our training programs cover the latest cybersecurity risks and defense mechanisms, equipping your staff with the tools to safeguard your firm’s and clients’ data effectively.
  • Phishing Simulation and Training
    Test and train your employees with real-world phishing simulations. Regular testing helps to keep security top of mind, ensuring that your team can recognize and respond to phishing attempts before they impact your operations.
  • IT Security Policies
    Develop and implement robust IT security policies tailored to the unique needs of your law firm. We help create comprehensive policies that set clear expectations and procedures for maintaining security within your firm.
  • Dark Web Monitoring
    Monitor the dark web for any leaked company data or credentials. Our surveillance services can detect if sensitive information from your firm appears on the dark web, allowing you to respond swiftly to potential data breaches.
  • Cloud Backup Solutions
    Secure your data with our cloud backup services for Microsoft 365 and Google Workspace. Ensuring that your data is backed up securely not only complies with data protection regulations but also provides peace of mind.
  • Automated Phishing Defense
    Deploy cutting-edge tools that proactively guard against phishing attacks. Our automated defenses reduce the risk of successful phishing attacks by identifying and neutralizing threats before they reach your team.
  • Proactive IT System Monitoring
    Keep your IT systems secure with continuous monitoring for any security threats. Our proactive approach helps to identify vulnerabilities early, reducing the risk of breaches and downtime.
  • Antivirus and Web Protection
    Utilize comprehensive solutions to safeguard your systems against malware and web-based threats. Our antivirus and web protection services are constantly updated to handle the latest threats efficiently.
  • Ransomware Detection
    Employ advanced systems to detect and respond to ransomware attacks. Our technology identifies potential ransomware behaviors quickly, enabling rapid containment and minimizing potential damage.
  • Team-Based Password Vault
    Secure password management is essential for maintaining access security. Our team-based password vault solutions ensure that all credentials are stored securely and accessible only to authorized personnel.
  • Multi-Factor Authentication (MFA)
    Enhance your security with MFA, which adds an extra layer of protection by requiring two or more verification methods to access sensitive systems and data.
  • VPN Services
    Offer secure remote access solutions through VPN services, ensuring that your team can work from anywhere without compromising on security.
  • Advanced Endpoint Security
    Protect all endpoints—whether in office or remote—from sophisticated cyber threats. Our endpoint security solutions defend against malware, unauthorized data extraction, and other cyber attacks.
  • 24/7 Security Operations Center
    Benefit from our around-the-clock Security Operations Center, which monitors and responds to cyber threats in real-time, ensuring that any potential breaches are dealt with immediately.
  • Email Encryption and Encrypted File Sharing
    Ensure the confidentiality of your communications with email encryption and provide secure methods for sharing sensitive files. These protections are crucial for maintaining client trust and compliance with legal standards.
  • Quarterly Strategy Meetings
    Stay ahead of the security curve with regular reviews and updates of your cybersecurity strategies. These meetings ensure your security measures evolve with your firm’s needs and the ever-changing threat landscape.
  • Why Cybersecurity is Critical for Your Law Firm?
    The nature of legal work involves handling highly sensitive information that makes law firms attractive targets for cyber attacks. A breach can result in severe reputational damage, legal repercussions, and financial loss. By partnering with GlobalMac iT, you ensure that your firm’s cybersecurity measures are robust, compliant, and capable of thwarting advanced cyber threats.
  • Partner with GlobalMac iT for Enhanced Security
    GlobalMac iT’s specialized cybersecurity services for Mac-based law firms are designed to provide comprehensive protection tailored to the specific challenges and requirements of the legal industry. Secure your firm’s future by choosing a partner who understands the importance of cybersecurity in the legal sector. Schedule a consultation today to learn how we can help safeguard your operations and enhance your firm’s security posture.

Ready to Give Your Law Firm a Competitive Edge?

Don’t let IT challenges hold you back. Schedule your 1-on-1 strategy session with our CEO today to explore how we can help you streamline your operations, enhance your security, and achieve greater efficiency. This personalized consultation will provide you with actionable insights and a clear path to a more secure and productive future