by Chris Henke | Apr 1, 2026 | IT Strategy, Apple-Based Businesses, Leadership
The COO called on a Tuesday afternoon. He was not angry, exactly. He had moved past angry into something more tired, the specific exhaustion that comes from dealing with the same kind of problem repeatedly and not quite understanding why it keeps happening. His...
by Chris Henke | Mar 31, 2026 | Leadership, IT Strategy, Managed IT for Mac
There is a specific kind of leader who handles IT. Not because it is their job. Because it has always been their job, by default, because no one else stepped in and because the leader was capable and the capability was easier than the conversation. They reset the...
by Chris Henke | Mar 31, 2026 | Leadership, Apple Ecosystem, Mac Lifecycle Management
Leadership communicates through more channels than most leaders track. There are the explicit channels: the all hands meeting, the strategic memo, the one on one where priorities are set and expectations are clarified. These are the intentional signals, the ones that...
by Chris Henke | May 27, 2025 | Culture, Apple-First IT, Client Alignment, Leadership
Culture isn’t something you can fake. You can post your values on the wall, but if your team isn’t living them and your clients don’t feel them, it’s just decoration. At GlobalMac iT, we’ve put in the work to build a company that’s solid from the inside out. Our team...
