by Chris Henke | Apr 2, 2026 | Cybersecurity, IT Security, IT Strategy
The HIPAA fine arrives, and everyone focuses on the number. A hundred thousand dollars, maybe more. The lawyers get involved, the compliance documentation gets reviewed, and the organization begins calculating whether the fine is manageable. Usually it is survivable....
by Chris Henke | Apr 2, 2026 | IT Strategy, Business Productivity, IT Solutions
You do not pay the fire department per bucket. The fire department exists in your community as a constant, funded by your tax dollars whether your building ever catches fire or not. The model is not built on responding to emergencies 100% of the time. It is built on...
by Chris Henke | Apr 1, 2026 | Apple-Based Businesses, IT Strategy, Managed IT for Mac
Most companies do not decide to become Mac shops. They become Mac shops gradually, without a formal decision, as the result of dozens of individual choices made by employees, managers, and executives over months and years. A designer joins the team and brings their...
by Chris Henke | Apr 1, 2026 | IT Strategy, Business Growth, Managed IT for Mac
There is a game that children in the 1980s played with plastic hippos, colored marbles, and a frantic urgency that the mechanics of the game produced automatically. The objective was to collect marbles faster than the other players. The hippos consumed whatever was in...
by Chris Henke | Apr 1, 2026 | IT Strategy, Apple-Based Businesses, Leadership
The COO called on a Tuesday afternoon. He was not angry, exactly. He had moved past angry into something more tired, the specific exhaustion that comes from dealing with the same kind of problem repeatedly and not quite understanding why it keeps happening. His...
by Chris Henke | Apr 1, 2026 | IT Solutions, Apple-Based Businesses, IT Strategy
It started with one client. They had always been a Windows shop, mostly, but the leadership team was moving to Macs. Could the MSP support those. Of course they could handle it. A device is a device, and IT is IT. Then another client asked for the same thing. Then a...
